as9999 Privacy Policy
How your personal information is collected, stored, and used — everything is described clearly and transparently in this policy.
as9999 ("we", "our" or "platform") places the highest importance on your privacy. This privacy policy explains what information we collect when you use as9999's website and services, why we collect it, and how we keep that information secure. Please read this page carefully — it gives you a full understanding of your rights and our responsibilities.
Table of Contents
1. What Information We Collect
When creating an account and using services on the as9999 platform, we may collect the following types of information:
Personal Identification Information
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
- Residential address
Financial Information
- Payment method details (bKash, Nagad, Rocket, bank account number)
- Transaction history
- Deposit and withdrawal records
- Wallet balance information
User Activity Information
- Gaming history and betting details
- Login times and session duration
- Preferred game categories
- Bonus and promotion usage details
Technical and Device Information
- IP address and approximate geographic location
- Browser type and version
- Operating system information
- Device ID and session tracking data
2. Methods of Information Collection
We collect information in various ways. In each method we maintain the highest level of care and transparency:
a) Information You Provide Directly
When you register on as9999, create an account, submit a deposit or withdrawal request, or contact our support team — you provide information to us directly. This information is stored directly in our system.
b) Automatically Collected Information
While using our platform, certain information is collected automatically — such as through cookies, log files, and web beacons. This information is used to analyse platform performance and ensure security.
c) Identity Verification Process (KYC)
To comply with applicable regulations, we may verify government-issued identity documents and proof of address as part of the KYC (Know Your Customer) process. This verification process is conducted in a secure and confidential manner.
3. Purpose of Information Use
as9999 uses your information only for lawful and specific purposes. Those purposes are described in detail below:
Account Management
Your information is used to create, verify, and maintain your account, and to confirm your identity. This is the foundation of the platform's security and trustworthiness.
Transaction Processing
This information is used to successfully process your deposit and withdrawal requests and to maintain records of financial transactions.
Customer Service
Our 24/7 live chat support team uses the necessary information to resolve your issues quickly and effectively.
Security and Fraud Prevention
We monitor user information to detect and prevent illegal activity, fraud, and money laundering. This is essential for the protection of all users.
Platform Improvement
By analysing user experience, our services, game lobby, and interface are continuously improved.
Promotional Communications
With your consent, we may notify you about new bonuses, offers, and updates. You can request to stop receiving these communications at any time.
4. Information Storage and Security
To ensure the security of your information, as9999 uses the latest industry-standard technologies:
Encryption Technology
All your personal and financial information is transmitted using SSL (Secure Socket Layer) encryption technology. This ensures that no third party can read or alter your information.
Secure Server Infrastructure
Our servers are protected through firewalls, intrusion detection systems, and regular security audits. Only authorised personnel can access the necessary information.
Data Retention Period
We retain information for as long as your account remains active and for as long as necessary to meet legal obligations. Even after an account is closed, financial information may be retained for a specified period in accordance with regulatory guidelines.
5. Sharing Information with Third Parties
as9999 never sells your information to third parties for commercial purposes under any circumstances. However, information may be shared in the following limited situations:
Payment Processing Companies
The necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete your transactions. These companies operate under their own privacy policies.
Legal and Regulatory Authorities
We may be required by law to provide information in response to a court order, a lawful request from a law enforcement agency, or a requirement from a regulatory body.
Technology and Service Providers
Technology partners who assist in operating our platform (such as game software providers and security service providers) may access limited information within the scope of their work. Strict confidentiality agreements are maintained with them.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies. A cookie is a small data file stored in your browser.
Essential Cookies
These cookies are essential for keeping your session active and operating the core functions of the platform. Without them, the site does not work properly.
Functionality Cookies
These cookies are used to remember your preferences, language settings, and account information, so you do not have to configure settings again each time.
Analytics Cookies
These cookies help us understand website traffic and usage patterns. This information is aggregated and anonymous.
Cookie Controls
You can block or delete cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.
7. Your Rights
As a user of the as9999 platform, you have the following rights:
Right to Access
You have the right to request information about what data we hold about you. After your request, we are obliged to inform you within a set timeframe.
Right to Correction
If any of your information is incorrect, you may request that it be corrected. This correction can be made through account settings or via the support team.
Right to Deletion
In certain circumstances, you may request that your information be deleted. However, if there are legal obligations, some information may be required to be retained.
Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted.
Right to Data Portability
You may request to receive the information you have provided in a structured and commonly usable format.
Right to Object
You have the right to object to the use of your information for marketing purposes. This request can be made to the support team.
8. Protection of Minors
Age Restriction
as9999 provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors. Age verification is mandatory at the time of registration.
If we are informed that a minor has registered on our platform, we will immediately close that account and delete the associated information. Parents and guardians are requested to contact us directly if they suspect their child has an account on this platform.
9. Changes to the Privacy Policy
Policy Update Process
as9999 may update this privacy policy from time to time due to legal changes, technological developments, or changes to our services. If any significant changes are made, we will notify you by email or through an in-platform notification.
The "Last updated" date at the top of this page always shows the date on which the current version of the policy came into effect. Continuing to use the platform after any changes means you are considered to have agreed to the new policy.
10. Contact Us
For any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team will respond to your message as quickly as possible.
Privacy-Related Contact
Our support team is available 24/7 for you.
Or speak directly through the live chat inside the platform.